Field Installer

Location: Multiple
Date Posted: October 11, 2017

The role of the Field Installer is to perform the best customer service experience for the in-home installation, service, and retrieval of personal emergency response (PERS) equipment as well as other home-monitoring service devices. If you are a caring compassionate person who enjoys speaking with seniors and can work independently this could be the job for you!

We are looking to help cover a 90-mile radius of Pensacola. The average number of orders per week will be roughly 1-3.

MAJOR RESPONSIBILITIES

  • Gentle, compassionate individual who is naturally patient with senior citizens who may be leery of change
  • Ability to adjust training to meet the needs of our subscribers. This may include speaking more slowly and clearly to ensure they understand our service.
  • Educates and trains our subscribers and caregivers on our products/services in a professional, respectful manner
  • Processes work orders for installation, training, customer service or retrieval of equipment/products
  • Completes tasks on work order on scheduled date and within a specified time frame while offering world class customer service
  • Schedules service and retrieval appointments with subscriber/caregiver within expected service and quality standards
  • Acclimates subscriber/caregiver to equipment and service, ensuring their comfort in its use
  • Complies with protocols for communicating status and issues related to work orders while maintaining and managing an inventory of equipment
  • Provides management with feedback and ideas for continuous improvement
  • This is not a highly technical position

QUALIFICATIONS

  • Ability to operate basic machinery (fax machine, smartphone, PC)
  • Dexterity to install hardware
  • Ability to organize and prioritize multiple tasks and to follow step by step installation instructions
  • Satisfactory background check including state specific requirements (i.e. fingerprinting)
  • Valid Driver’s license with a clean driving record

If you are thinking about applying, please make sure you have:

  • Reliable transportation
  • Access to a Fax Machine or Scanner
  • Good customer service skills
  • A passion for working with the elderly
  • A flexible schedule

Positions Available In The Following Areas

AZ – Phoenix
CA – Chico
CA – Sacramento
CO – Colorado Springs
IA – Davenport
IA – Dubuque
IA – Des Moines
IA – Waterloo
IL – Chicago
IN – Indianapolis
IN – Seymour
LA – New Orleans
LA – Shreveport
MA – Bridgewater
MA – Mid Cape
MA – Worcester
MD – Salisbury
MN – Bemidji
MN – St. Cloud
NJ – Edison/Red Bank
NJ – Parsippany
NJ – Fort Dix
NJ – Hackettstown
NM – Farmington
NV – Reno
NY – Binghamton
NY – NYC (Brooklyn)
NY – NYC (Queens)
OH – Dayton
OH – Toledo
PA – Lancaster
PA – Indiana
PA – Reading
PA – Somerset
PA – Pottsville
PA – Philadelphia
SD – Sioux Falls
TN – Memphis
TX – El Paso
TX – Wichita Falls
TX – Beaumont
TX – Graham
TX – Amarillo
TX – Midland-Odessa
TX – Texarkana
TX – Mount Pleasant
VA – Roanoke
VA – Springfield
VA – Virginia Beach
WA – Wenatchee
WA – Kennewick
WI – Wassau
WI – Eagle River
WI – Appleton
WI – Eau Claire

Apply:

  • This field is for validation purposes and should be left unchanged.