Project planning1 min read
Keep invoice approval separate from technical acceptance
Commercial and technical records can move through different systems.
Ideas for the work ahead
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Clear guidance for the people planning, deploying, and supporting healthcare technology.
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11 guides from 2024
Clear filtersService coordination1 min read
Review service portal access when a project ends
A project can introduce temporary access to supplier portals, document areas and service systems.
Equipment logistics1 min read
Make parts lead times visible without promising an arrival date
A service plan may depend on a part whose delivery date is still uncertain.
Service coordination1 min read
Route manufacturer notices to the people who manage the affected equipment
A manufacturer notice is useful only when the organization can determine whether it applies and who will coordinate the required response.
Service records1 min read
Keep inspection documents connected to the equipment they describe
Inspection and test documents may arrive as attachments with filenames that mean little to the receiving department.
Infrastructure1 min read
Revisit technology readiness after a room changes purpose
A room converted to a different use may retain the same outlets and workstation position while its technology needs change.
Service records1 min read
Investigate a service report with the wrong serial number
A report can describe plausible work and still be attached to the wrong asset.
Training1 min read
Let task differences shape a healthcare technology refresher
A refresher session works better when it addresses what has changed or what participants need to practice.
Clinical systems1 min read
Review dependencies before adding another clinical workstation
An extra workstation can look like a small hardware request while depending on application capacity, approved access, network readiness and room layout.
Service coordination1 min read
Give a new service provider a useful equipment information pack
A new provider needs enough information to understand the agreed work without receiving every document the organization holds.
Equipment records1 min read
Plan an equipment retirement as a documented handoff
Retiring equipment involves more than moving it out of a room.
From the original archive
Company posts and announcements
These links lead to the original company articles, with their recorded publication dates.
Audit Readiness Is a Year-Round CommitmentOriginal article ↗May in Healthcare: Recognizing the Teams Behind Healthcare Technology ReliabilityOriginal article ↗Reducing Operational Stress in Healthcare: Why Reliable Technology Support MattersOriginal article ↗Becoming More Data-Driven: Powering Smarter Healthcare OperationsOriginal article ↗Why Training Needs Assessments Matter for ProgressiveOriginal article ↗Advancing Modern Healthcare Technology Support Through Expanded Service SolutionsOriginal article ↗Creating a Culture of Recognition & Celebrating ExcellenceOriginal article ↗Enhancing Team ExpertiseOriginal article ↗The Growing Importance of Cyber Security and Why You Need ItOriginal article ↗Progressive Group’s CEO Mark Hurt Featured on Worldwide BusinessOriginal article ↗