Project planning1 min read
Run a closeout review that improves the next installation
A closeout discussion is useful when it produces specific changes to the next work package.
Ideas for the work ahead
Useful answers.
Clearer next steps.
Clear guidance for the people planning, deploying, and supporting healthcare technology.
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102 practical guides
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12 guides from 2022
Clear filtersTraining1 min read
Match quick reference materials to the device version
A useful reference card can become confusing when it describes controls or steps from a different device version.
Service records1 min read
Keep returned equipment visible while its status is reviewed
Equipment returning from a department or external service visit needs an understandable status.
Project planning1 min read
Sequence work when several vendors share one room
A room may need a mounting team, cabling contractor, device specialist and application owner before it is ready.
Project planning1 min read
Plan the handoff from project team to routine support
A project team can answer questions quickly while everyone is still working together.
Equipment logistics1 min read
Separate consumables from reusable equipment accessories
A storage list that mixes consumables, reusable accessories and service parts makes it harder to understand what belongs with a device.
Clinical systems1 min read
Assign ownership for application access before go-live
An installed workstation can still be unusable for its intended role if approved application access is unfinished.
Site readiness1 min read
Prepare for work above ceilings in a healthcare facility
An installation that involves ceiling access needs more coordination than an ordinary room visit.
Project planning1 min read
Use photographs to clarify an installation punch list
A well-chosen photograph can explain where an unfinished item belongs.
Infrastructure1 min read
Discuss future connections before the cabling scope closes
A room plan may show only the equipment being installed now, while the department is already considering another workstation or device.
Service coordination1 min read
Bring duplicate support conversations back to one record
A department may call, email and submit a ticket about the same equipment issue because it is unsure whether anyone received the request.
Service records1 min read
Define the service measure before building the report
A report labeled “equipment downtime” may combine several different situations: an unavailable device, a device waiting for an appointment or an open ticket after work is complete.
From the original archive
Company posts and announcements
These links lead to the original company articles, with their recorded publication dates.
Audit Readiness Is a Year-Round CommitmentOriginal article ↗May in Healthcare: Recognizing the Teams Behind Healthcare Technology ReliabilityOriginal article ↗Reducing Operational Stress in Healthcare: Why Reliable Technology Support MattersOriginal article ↗Becoming More Data-Driven: Powering Smarter Healthcare OperationsOriginal article ↗Why Training Needs Assessments Matter for ProgressiveOriginal article ↗Advancing Modern Healthcare Technology Support Through Expanded Service SolutionsOriginal article ↗Creating a Culture of Recognition & Celebrating ExcellenceOriginal article ↗Enhancing Team ExpertiseOriginal article ↗The Growing Importance of Cyber Security and Why You Need ItOriginal article ↗Progressive Group’s CEO Mark Hurt Featured on Worldwide BusinessOriginal article ↗