Infrastructure1 min read
Keep device connection requirements out of guesswork
A connector on a device does not tell the project team everything needed to connect it.
Ideas for the work ahead
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Clear guidance for the people planning, deploying, and supporting healthcare technology.
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Equipment logistics1 min read
Make equipment return authorizations easy to reconcile
A return authorization can sit in an email while the equipment record shows only that an item left the building.
Service coordination1 min read
Prepare equipment availability for a scheduled service visit
A scheduled technician visit can be delayed even when the appointment and parts are correct.
Clinical systems1 min read
Separate configuration from acceptance in a clinical system rollout
Configuration and acceptance answer different questions.
Project planning1 min read
Run a closeout review that improves the next installation
A closeout discussion is useful when it produces specific changes to the next work package.
Training1 min read
Match quick reference materials to the device version
A useful reference card can become confusing when it describes controls or steps from a different device version.
Service records1 min read
Keep returned equipment visible while its status is reviewed
Equipment returning from a department or external service visit needs an understandable status.
Project planning1 min read
Sequence work when several vendors share one room
A room may need a mounting team, cabling contractor, device specialist and application owner before it is ready.
Project planning1 min read
Plan the handoff from project team to routine support
A project team can answer questions quickly while everyone is still working together.
Equipment logistics1 min read
Separate consumables from reusable equipment accessories
A storage list that mixes consumables, reusable accessories and service parts makes it harder to understand what belongs with a device.
Clinical systems1 min read
Assign ownership for application access before go-live
An installed workstation can still be unusable for its intended role if approved application access is unfinished.
Site readiness1 min read
Prepare for work above ceilings in a healthcare facility
An installation that involves ceiling access needs more coordination than an ordinary room visit.
From the original archive
Company posts and announcements
These links lead to the original company articles, with their recorded publication dates.
Audit Readiness Is a Year-Round CommitmentOriginal article ↗May in Healthcare: Recognizing the Teams Behind Healthcare Technology ReliabilityOriginal article ↗Reducing Operational Stress in Healthcare: Why Reliable Technology Support MattersOriginal article ↗Becoming More Data-Driven: Powering Smarter Healthcare OperationsOriginal article ↗Why Training Needs Assessments Matter for ProgressiveOriginal article ↗Advancing Modern Healthcare Technology Support Through Expanded Service SolutionsOriginal article ↗Creating a Culture of Recognition & Celebrating ExcellenceOriginal article ↗Enhancing Team ExpertiseOriginal article ↗The Growing Importance of Cyber Security and Why You Need ItOriginal article ↗Progressive Group’s CEO Mark Hurt Featured on Worldwide BusinessOriginal article ↗